Frequently Asked Questions
The things customers of Little Folks NYC ask most often. If your question is not here, call +1 800-675-9669 or email [email protected].
No — the shop runs Mon–Thu: 9:30 AM–5:30 PM · Fri: 9:30 AM–4:00 PM · Sat–Sun: Closed and is closed Saturday and Sunday. Orders can be placed online any time.
One to two business days to pack, then two to five business days in transit inside the United States.
$5.25 per order, and free once the order reaches $42.00.
Yes, if it is unused and still in its packaging, within 30 days of delivery.
We can tell you the dimensions and what is in the box. Fitting a seat correctly is a safety matter for a certified technician or the seat manufacturer, and we will not guess about it.
Payment is by Card, WeChat Pay, Express Checkout, Klarna, Afterpay and Cash on Delivery.
Little Folks NYC is at 123 E 23rd St, New York, NY 10010. Opening hours are Mon–Thu: 9:30 AM–5:30 PM · Fri: 9:30 AM–4:00 PM · Sat–Sun: Closed.
Payment is handled by the payment provider, not stored on this site, and the whole site runs over an encrypted connection. See the Payment Policy.
Still stuck?
For anything not listed, a call during opening hours is the quickest route. Replies to email go out inside one business day. Contact details are here.